Terms & Conditions
Acceptance of Terms
By accessing or using Vulgate AI, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the service. You acknowledge that this is a beta version of the product and as such is subject to changes/updates and may experience glitches which the Vulgate AI team will endeavor to solve as quickly as possible.
Description of Service
Vulgate AI is a product of Longbeard Creative Inc. It is a library platform powered by artificial intelligence. It provides an AI-powered document ingestion and search service designed for academic institutions. The service includes document analysis, indexing, and an AI-enabled search function.
In order to access certain features of the service, you will be required to register for an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.
Subscription and Auto-Renewal
1.1. The subscription period for Vulgate AI is one (1) month, starting from the date of initial subscription.
1.2. Your subscription will automatically renew on a monthly basis, unless you choose to cancel the auto-renewal.
1.3. Auto-renewals can be canceled by providing Vulgate AI with at least fourteen (14) days' notice prior to the end of the current subscription period.
1.4. If you choose to cancel the auto-renewal, your subscription will remain active until the end of the current subscription period, after which it will not renew.
1.5. Failure to cancel the auto-renewal within the specified notice period will result in automatic renewal of your subscription for an additional one (1) month.
1.6. You may cancel the auto-renewal by accessing your account settings on the Vulgate AI platform or by contacting Vulgate AI through the provided contact information.
1.7. Vulgate AI reserves the right to adjust subscription fees or terms, including auto-renewal terms, by providing notice to users in accordance with Section 13 (Changes to Terms).
User Service Fees
Customer agrees to pay all fees as specified in the applicable Order Form contained herein.
You will be billed monthly based on the Order Form above.
Invoices will be sent to the registered billing email address contained in the Order form above.
Billing and Payment
Users will be billed monthly based on actual usage during the billing period and as per the terms of the order form.
Invoices will be sent to the registered billing email address.
Payment is due within 30 days from the date of the invoice.
Failure to make timely payments may result in the suspension or termination of services.
All fees are exclusive of applicable taxes. Users are responsible for any taxes imposed on the services provided.
Vulgate AI reserves the right to adjust service fees upon giving 30 days' notice to users.
Service fees are non-refundable, except as required by law or in response to an SLA request.
In the event of a dispute regarding fees, users shall promptly notify Vulgate AI, and both parties will work in good faith to resolve the issue.
By using Vulgate AI, you acknowledge and agree to the specified service fees outlined in this section. Vulgate AI reserves the right to modify service fees, and any such changes will be communicated to users in accordance with the Changes to Terms section.
Service Level Agreement (SLA)
Vulgate AI will use commercially reasonable efforts to provide and maintain Cloud Service without excessive errors and interruptions.
The SLA offered for Vulgate AI is 99.95%. This percentage represents the guaranteed uptime for the Cloud Service during a given month.
Downtime is calculated based on the total number of minutes in a calendar month during which Vulgate AI is not available for use, excluding scheduled maintenance.
Remedy for SLA Breach
If Provider fails to meet the SLA in a particular month, Customer may request a prorated refund of prepaid user fees.
The refund will be equivalent to the period of downtime, calculated as a percentage of the monthly user fees for the remaining Subscription Period.
The refund will be issued in the form of a discount applied on user fees in the following subscription period.
Request for Refund
A written request for a refund within fourteen (14) days of the end of the affected month.
The request must include details of the downtime, including dates, times, and a description of the impact on the Customer.
Refund requests will be reviewed and refunds will be approved if the downtime exceeds the SLA threshold.
Approved refunds will be disbursed within thirty (30) days of the refund request approval.
The SLA does not apply to downtime caused by factors beyond Vulgate AI’s reasonable control, including but not limited to force majeure events, acts of government, or third-party services.
SLA Review and Adjustments
Vulgate AI reserves the right to periodically review and adjust the SLA, with any changes communicated to Customers in accordance with the Changes to Terms section.
By using Vulgate AI, you acknowledge and agree to the terms of this SLA. This SLA is subject to modification, and any changes will be communicated in accordance with the Changes to Terms section.
Use of the Service
You agree to use the service in compliance with all applicable laws and regulations.
You are solely responsible for the content you upload, and you must have the necessary rights to do so.
Vulgate AI reserves the right to suspend or terminate your account if you violate these terms.
Vulgate AI retains ownership of all intellectual property rights related to the service.
Users retain ownership of their uploaded content but grant Vulgate AI a license to use, reproduce, and display the content for the purpose of providing the service.
Limitation of Liability
Vulgate AI is not liable for any direct, indirect, incidental, or consequential damages arising out of the use of the service.
Vulgate AI makes no warranties regarding the accuracy or reliability of the search results.
Vulgate AI reserves the right to terminate or suspend the service, or your account, at any time for any reason without notice.
These terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada. In the event of a dispute arising from the utilization of this service, the dispute shall be finally settled by arbitration. The arbitration shall be held in Toronto, Ontario, Canada.
Changes to Terms
Vulgate AI reserves the right to modify these terms at any time. Users will be notified of changes, and continued use of the service after such modifications constitutes acceptance of the updated terms.
1.8. For questions or concerns regarding these terms, please contact Vulgate AI at [email protected].
1.9. By using Vulgate AI, you acknowledge that you have read and understood these terms and agree to be bound by them.